Legal notice

Last updated: 14 August 2026

This Legal Notice provides information about the ownership and operation of the Ziravia website and the conditions applying to its general content.


Website Operator

Owner and operator: Jahanzeb Khan
Trading name: Ziravia
Website: www.ziravia.store
Customer and legal enquiries: support@ziravia.store

Ziravia is an independently operated online jewellery store. Ziravia is not represented as a registered company.

Customer support is provided online by email. We aim to respond within 24–48 business hours.


Website Hosting and Ecommerce Services

The Ziravia online store is hosted by Shopify. Shopify provides the ecommerce infrastructure used to display products, operate checkout and support order processing.

Products purchased from the Ziravia website are sold by Ziravia. Shopify is the ecommerce platform provider and is not the seller of Ziravia products.

Information about Shopify’s privacy practices is available in the Shopify Consumer Privacy Policy .


Nature of the Business

Ziravia offers personalized, made-to-order and carefully selected jewelry and gift products through its online store.

Ziravia works with production, personalization, fulfilment and shipping partners to prepare and deliver products. Depending on the product and delivery destination, orders may be produced or dispatched from different fulfilment locations.

Additional information is available in our Transparency page and Shipping & Delivery Policy.


Product Information

Ziravia aims to provide accurate product descriptions, photographs, measurements, materials, prices and availability information.

Product colour and appearance may vary slightly because of photography, lighting, screen settings, production methods or material characteristics. Approximate measurements may also vary slightly.

These reasonable variations do not limit customer rights where a product is faulty, incorrectly supplied or materially different from its description, sample or approved order details.

Jewellery descriptions referring to comfort, calming movement, emotional meaning, symbolism or similar lifestyle benefits describe the intended design or experience. They are not medical claims and do not mean that a product diagnoses, treats, prevents or cures a medical condition.


Prices and Purchase Conditions

Product prices, currency, available options, discounts, shipping charges and applicable taxes will be displayed on the website or at checkout before the customer completes a purchase.

Purchases are subject to the following policies:


Intellectual Property

Unless otherwise stated, the Ziravia website and its original content—including branding, text, page layouts, graphics, photographs, videos and original designs—are owned by or licensed to Ziravia and are protected by applicable intellectual property laws.

Website content may be accessed for personal, non-commercial shopping purposes. It must not be copied, reproduced, republished, distributed, sold or commercially exploited without permission, except where permitted by law.

Product names, trademarks, logos and other content belonging to third parties remain the property of their respective owners.


No Unauthorised Affiliation

Reference to a third-party product, device, platform, payment provider, carrier or service does not imply sponsorship, endorsement or an official partnership unless Ziravia expressly states otherwise.

Shopify and other third-party names and trademarks belong to their respective owners.


Third-Party Links and Services

The website may include links to payment providers, shipping carriers, social media platforms, order-tracking services or other third-party websites.

Ziravia does not control independent third-party websites and is not responsible for their content, availability, privacy practices or security, except to the extent responsibility cannot legally be excluded.

Customers should review a third party’s terms and privacy policy before using its services.


Website Availability

We aim to keep the website accessible, accurate and secure, but do not guarantee that it will always operate without interruptions, delays or technical errors.

We may maintain, update, suspend or modify website functionality where reasonably necessary. Any website interruption will not remove rights relating to an order already accepted.


General Information Disclaimer

General website content is provided for product information and online shopping purposes. It should not be treated as medical, legal, financial or other professional advice.

To the extent permitted by law, Ziravia is not responsible for loss arising solely from reliance on general informational content where that information does not form part of an accepted product order or applicable consumer guarantee.

Nothing in this Legal Notice excludes, restricts or modifies any right, guarantee or remedy that cannot legally be excluded under applicable consumer protection law.


Customer Content

Customers must have the necessary rights and permissions for names, photographs, images, messages, designs or other content submitted for personalization.

Customer-submitted personalization content is handled in accordance with our Privacy Policy and Terms of Service.


Governing Law

This Legal Notice is governed by the laws of New South Wales, Australia, and applicable laws of the Commonwealth of Australia.

Customers may also have mandatory rights under the consumer-protection and privacy laws of their country or region. Nothing in this Legal Notice is intended to remove rights that cannot legally be excluded.


Changes to This Legal Notice

We may update this Legal Notice to reflect changes to the website, business practices, services or applicable legal requirements.

The latest version will be published on this page with an updated revision date.


Contact

Questions about this website, its content or this Legal Notice should be sent to:

Jahanzeb Khan
Owner and operator of Ziravia
Email: support@ziravia.store